Social Impact Team
Making a Difference Together
Driving Positive Change Through Collaboration and Innovation
The Social Impact Team (SIT), established in 2023 with the renewal of the Property Based Improvement District (PBID) and its boundary expansion, is an outreach program serving Downtown San Jose. Operating seven days a week from 8 a.m. to 5 p.m., SIT engages with the vulnerable unsheltered population, focusing on building trust and connecting individuals with City and County outreach service providers.
The team also provides support through:
Care kits
Clothing donations
Assistance with identification needs
Downtown businesses and residents can report unhoused-related concerns or request wellness checks by:
- Calling the Groundwerx dispatch line at (408) 287-1520
- Using our service request form
Social Impact Team Monthly Stats - April 2025
Kits Distributed – Hygiene kits, small snack/water kits, and small first aid kits provided to clients
Outreach Requested – Responses made to requests from members, businesses, or the public regarding clients
Outreach Referral – Successful referrals of clients to City or County outreach services
Outreach Contact – Number of clients directly engaged by the Social Impact Team
Contact us
See a mess? Need assistance?
Have a service request or a safety issue? No app needed—just a quick and easy form! Snap a pic, add a brief description, share the location, and let us handle the rest. Keep our community clean, safe, and thriving!
